What kind of projects do they develop, and who do they work for?
We work with businesses of all sizes—from online stores and corporate websites to portfolios and service-oriented sites. Our clients are based in Latin America, Spain, and the United States, so we are well-versed in tailoring each project to different markets, languages, and sales approaches. We take the time to understand your business needs, and we only propose solutions that will truly be of value to you.
Why choose you instead of an agency or a freelancer?
Because you’ll have a full team behind your project—design, development, and support—all working together, so you don’t have to coordinate each part separately. You’ll have a dedicated point of contact who responds quickly and explains everything in plain language, free of technical jargon. Plus, we don’t just disappear after the launch; if something goes wrong or you want to make a change, you know exactly who to reach out to.
How long does a project take, and what will communication be like during the process?
It depends on the scope, but a corporate website is usually ready in a matter of days, while an online store takes a bit longer. From day one, we provide a schedule with specific dates. Throughout the project, we share regular progress updates so you can provide feedback in a timely manner—ensuring there are no surprises at the end. If you need anything, just reach out and we’ll respond—no support tickets, no endless waiting.
What is the design process like from scratch?
We begin by understanding your brand, your audience, and the actions you want visitors to take on your site. Based on this, we develop the structure and a visual proposal, which we present to you before any development begins. You review it, request any adjustments, and only once you are satisfied do we move on to the build phase. This prevents the need for rework and ensures the final result aligns with what you envisioned from the start.
Will my site look good on a mobile phone?
Yes. We design with mobile in mind from the start, because that’s where most people will visit you. We test every page across various screen sizes and browsers before delivery. Buttons are easy to tap, text is readable without needing to zoom, and images load quickly. If your site works well on mobile, it works well everywhere.
Can I request a custom design, or do you work with templates?
We create custom designs. While we may leverage proven components to avoid reinventing the basics, your brand dictates the identity, color palette, imagery, and content structure. Two businesses in the same sector shouldn’t look the same; your site needs to stand out from the competition at first glance. If you already have a logo and brand guidelines, we’ll start from there.
What does post-launch maintenance include?
We update the system and plugins, perform regular backups, monitor security, and ensure everything loads quickly. We also fix any errors that arise and make minor content updates—such as changes to text, photos, or pricing. You’ll receive a clear summary of the work done, so you know exactly where your investment is going—all while leaving the technical side of things to us.
What happens if my site goes down or has a problem?
We monitor it constantly, so we often detect issues before you do. If you reach out to us, we respond quickly and keep working until the problem is resolved. Since we maintain backups, we can restore your site in no time if necessary. A technical glitch shouldn’t force your business to shut down, and we work to ensure that happens as rarely as possible.
Can I add new features or pages later on?
Exactly. We build your site with growth in mind—whether that means adding new sections, an online store, a booking system, a blog, or anything else your business might require. Whenever you have an idea, we’ll walk you through what it entails, how long it would take, and what it would cost, so you can make an informed decision. Many of our clients start with something simple and expand as their business takes off.